BMC Atrium CMDB. BMC Atrium Configuration Management Database (BMC Atrium CMDB) stores information about the configuration items (CIs) in your IT environment and the relationships between them. Data consumers, such as the BMC Remedy IT Service Management applications, read data from the production dataset..
In this manner, what is BMC Atrium Orchestrator?
BMC Atrium Orchestrator is an IT process automation solution that allows IT personnel to create workflows across applications, platforms, and tools to orchestrate critical activities for compliance, security, and competitive edge.
One may also ask, what is service now CMDB? The CMDB is the ServiceNow database that stores information about all technical services. Within the CMDB, the support information for each service offering is stored in a Configuration Item (CI) specific to that service.
Correspondingly, what is Remedy software?
The Remedy Action Request System, also know as Remedy or ARS, is a client-server trouble ticketing application produced by BMC and used by organizations to track internal problems and customer-reported issues.
What is BMC Server Automation?
BMC Server Automation, one of BMC's digital enterprise automation solutions, allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.
Related Question Answers
What are ticketing tools?
Although it can have several meanings, when it comes to customer service, ticketing or ticketing tools are those computer programs that are used for incident management and are ticket-based. After receiving the call, you could open a “ticket” in the system in order to manage the incident.How does BMC Remedy work?
BMC Remedy Smart Reporting connects to your data through a Source Connection which is set up by an Administrator. From here, Advanced Users design and create Views which are meta-data layers used to specify relationships in the database and field availability.How much does BMC Remedy Cost?
The cost is $60/per user per month. the two biggest components of the suite. It's offered in two licensing flavors: Named Users (similar to ServiceNow) and Concurrent Users (just like their competitor Cherwell).What is ITSM ticketing tools?
Written by. IT service management (ITSM) tools help regulate how IT services are delivered within a company, based on budgets, people, processes, and outcomes. Many companies use help desk software to perform many ITSM functions, although even though help desk software isn't specifically designed for ITSM.Is remedy a CRM?
Remedy Corporation, traditionally known for help desk software, extended its application suites to include CRM. The suite of four modules is built on Remedy's established Action Request (AR) System and provides CRM functionality for mid-sized companies looking to automate their front-office processes.What does remedy mean in law?
A legal remedy, also judicial relief or a judicial remedy, is the means with which a court of law, usually in the exercise of civil law jurisdiction, enforces a right, imposes a penalty, or makes another court order to impose its will.How do I know my BMC Remedy?
To access server information, open the BMC Remedy AR System Administration Console and select System > General > Server Information. Client versions appear in the About dialog box (from the Help > About menu option). On Windows, executable and supporting file versions are displayed in file properties.Why do we need CMDB?
A Configuration Management Database (CMDB) is the core of ITIL processes. CMDBs are important in IT decision making, allowing users to identify dependencies among processes, people, applications and IT infrastructure to find opportunities for change, faster resolution of incidents fewer errors and more.What is the difference between CMDB and asset management?
The major difference between CMDB and Asset Management is that CMDB contains Assets as Configuration Items (CIs), whereas, Assets, by themselves, are standalone items that have intrinsic financial value to an organization. Thats the long and short of it.What is stored in CMDB?
A CMDB is a repository that acts as a data warehouse – storing information about your IT environment, the components that are used to deliver IT services. The data stored in a CMDB include lists of assets (referred to as configuration items) and the relationships among them.What is CI ITIL?
In ITIL terminology, configuration items (CI) are components of an infrastructure that currently is, or soon will be under configuration management. CIs may be a single module such as a monitor or tape drive, or more complex items, such as a complete system.What is a CMDB ITIL?
A Configuration management database (CMDB) is a repository that is designed to store many of the components of an information system. The CMDB is a fundamental component of the ITIL framework's Configuration Management process.What does a CMDB do?
A configuration management database (CMDB) is a database that contains all relevant information about the hardware and software components used in an organization's IT services and the relationships between those components.What is a configuration item in CMDB?
Configuration items in an ITIL CMDB. Configuration items (CIs) are the focal point of a CMDB. Simply put, a CI is an instance of an entity that is part of your environment and has configurable attributes specific to that instance.What is configuration item in service now?
New to servicenow. I would like to know what a configuration item means in simple words. Configuration Item (CI): Any computer, device, software, or service in the CMDB. A CI's record will include all of the relevant data, such as manufacturer, vendor, location, etc.What is CI relationship?
The configuration management database (CMDB) captures relationships between configuration items (CIs). For example, an application RUNSON an application server. In each CI relationship, one CI is the source of the relationship, and the other CI is the target. 
