How do I contact eBay customer service?

1 (866) 540-3229

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Herein, does eBay have live chat?

A live chat application for you and your eBay customers! Chat with customers on eBay and your website, custom styled chat buttons, extremely easy to use app, integrates with IM clients so you can answer questions from your Smartphone, and more great features.

Beside above, how do I contact eBay about a refund? Follow these steps to get your refund.

  1. Contact Your Seller. If an item hasn't arrived or isn't as. described, go to My eBay, select the. item in your purchase history, and.
  2. Not resolved? Let us know. If you've talked to your seller and the.
  3. We'll get your money back. Fast. You can count on hearing from us within.

Consequently, how can I send a message to eBay?

Find the member's item in My eBay - opens in new window or tab, and from the More actions menu, select Contact seller or Contact buyer. Type your message and select Send.

How do I complain to eBay?

What to do:

  1. Go to the Resolution Centre.
  2. Choose "I haven't received it yet" or "I received an item that does not match the seller's description".
  3. Click on "Continue" and sign in.
  4. Click on the item which you have a problem with and click "Open case".
Related Question Answers

How do I send a message to eBay?

Find the member's item in My eBay - opens in new window or tab, and from the More actions menu, select Contact seller or Contact buyer. Type your message and select Send.

Is Paypal customer service open 24 hours?

Hours of operation: Monday - Friday, 9:00 a.m. to 5:30 p.m.

Can I email eBay?

Direct Email: It was also possible at one time to email eBay directly from your private email account using convenient addresses such as "[email protected]ebay.com" and to obtain a response.

How do I contact someone on eBay?

Send a message to another member
  1. Click the user ID of the member you want to email.
  2. On the member's My World page, click Contact member.
  3. A dialog box will appear.
  4. Click Continue.
  5. On the Find Answers page, choose the topic that best fits your question and look for your question in any Q&A that appears.

How do I give a refund on eBay?

On the My Account Overview page, find the item you want to refund and click Details. If you don't see the item that needs a refund, click All Activity. On the Transaction Details page, click Refund Payment. Follow the directions to issue a refund to your buyer.

Is eBay open 24 hours?

Hi! The eBay phone support hours are Monday to Sunday 5:00 am to 10:00 pm Pacific Time. Their number is 866-540-3229. If your transaction was conduct through eBay.com, you will need to contact eBay in the US.

How do I contact eBay if I have a problem?

How to report an issue to eBay
  1. Go to the Resolution Center - opens in new window or tab.
  2. Select the issue you'd like to report.
  3. Choose the item you're having a problem with—we'll walk you through the next steps and let you know what to expect.

How do I attach photo to eBay message?

The instructions for sharing pictures via eBay My Messages are:
  1. When replying to an email in My Messages, you'll now see an “Add Pictures” button above the text box.
  2. Click on the “Add Pictures” button and a pop-up window will ask you to upload pictures from your computer.

How do I file a complaint with eBay?

Buyer Tips for Filing a Complaint
  1. Delay communicating with the seller until you are certain you're satisfied.
  2. Don't leave positive feedback if there's any chance you'll dispute.
  3. Be reasonable, clear, and firm.
  4. Track and refer to exact dates.
  5. Contact your seller first about your complaint.

Who owns eBay?

Pierre Omidyar

How can I get my money back from eBay?

How to Get a Refund on eBay
  1. Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery).
  2. Verify that this is the item in question.
  3. Click Resolve a Problem.
  4. Answer the questions on the resulting page and you'll get a link to report your case.

Can I refuse to give a refund on eBay?

Tell your buyer to return the watch and you'll refund in full on return. If you refuse to refund and the buyer opens a case and you still refuse to refund, then ebay will just take the money out of your account and give it to the buyer who may not even be told to return the watch. Your decision, refund now or later.

How do I get a refund from eBay without returning?

The seller must have specified no returns, which means they do not want it back, so don't waste your time and money returning something they never want to see again. If the seller doesn't respond to the case, eBay automatically refunds the buyer. It has nothing to do with the sellers "no returns" policy.

Can you be scammed on eBay?

Getting scammed as an eBay seller. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. Here are some of the most common ways eBay sellers are scammed.

Will eBay refund my money?

If you haven't received an item, we usually refund your money immediately via PayPal. If you received an item that is not as described, or didn't receive an item at all, the eBay Money Back Guarantee always protects you—even if the seller does not offer returns.

What happens if eBay seller refuses refund?

If a case is filed, and the seller still refuses the return, ebay may refund the buyer anyway, without requiring a return. Seller does not offer returns. You are covered by the eBay Money Back Guarantee if you received an item that is not as described in the listing.

How do I get a refund from eBay through PayPal?

Re: Already issued a refund through paypal
  1. To try again, log in to PayPal and go to the Transaction Details page and click Issue Refund.
  2. You can also send money directly to the buyer through PayPal, but you'll need to cancel this transaction to receive your final value fee back.

How do I request a refund through Paypal?

To request a refund, contact the seller and ask them to go to the Transaction Details page of their Paypal account. They can see your transaction there and click Issue a refund. You can request a refund up to 60 days after you pay for your item.

What is an eBay seller's rights on refunds?

The eBay Money Back Guarantee is designed to protect buyers if they do not receive a purchased item, if a seller doesn't honour their returns policy, or if an item is not as described. If you refund a buyer or resolve an issue within 8 days of the buyer opening a request, we'll refund your final value fee.

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