Change Number Online Start by visiting the My Account page and logging in to your account (link in Resources). Scroll to either the Settings & Preferences or Add Phone, Apps & More section. Click "Change Phone" on the navigation menu on the right side of the screen and follow the prompts to select a new number.
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Regarding this, how do I change my virgin phone number?
Did You Know: How To Change Your Phone Number
- Click: “Manage My Account”
- Log into your account.
- Select “Settings” then “Change my phone number”
- Follow on screen prompts to change your number.
- Share your number with your friends!
Subsequently, question is, can I change my Virgin Mobile plan online? The online option does not work. It will only show you what your current plan is. When you select "change plan" it does not give you any option of what you want to change it to.
Consequently, how can I change my mobile number?
- Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text.
- Contact your new network and give them the PAC code.
- Check the SIM works in your phone and the new number has ported across.
How much money is it to change your phone number?
The standard charge for a wireless number change is $15; however, this may vary based on your company's contract.
Related Question AnswersDoes Virgin Mobile charge activation fee?
Virgin Mobile does not charge an activation fee.How do I keep my number on Virgin?
You can get a PAC in one of three ways:- Call us on 789 from your Virgin Mobile or 0345 6000 789 ** from any other phone.
- Sign in to your online account and select Switching to make your request.
- Text 'PAC' and your date of birth (in DD/MM/YYYY format) to 65075 For example: PAC 01/03/1984.
How do I transfer my Virgin Mobile account?
Note: You cannot use your current Virgin Mobile phone to call from, call from another active mobile phone or landline.- Choose option 3 (Account Changes) then option 2 (Swap phone)
- Follow the voice prompts to complete the swap.
- Start using your new phone!
How long does it take to port a number to Virgin?
Make a note of when we'll transfer your number Switching your number to Virgin should take no longer than one working day if you call before 6pm. Your number should transfer before midnight on your given date.Can I take my Virgin Mobile phone to another carrier?
The short answer is yes if you are moving to a different carrier in the "same geographic area." To port your number to a different carrier you need two pieces of information: your Virgin Mobile account number and the port PIN. You must request both from an agent as they are not avialable online.Can I change my landline number with Virgin?
Are you able to advise the reason you're looking to change your landline number? Our customer service agents have the ability to process a landline number change, the change takes 24 hours to complete.Why are Virgin Mobile changing SIM cards?
Virgin Mobile customers are struggling to get new SIM cards to work or be recognised by the network, leaving them unable to make or receive calls or use data services. The company is telling affected customers that replacement SIM cards are from a faulty batch, according to sources.Can I activate my Virgin Mobile phone online?
Re: Activating a replacement phone You can follow these steps after activating a new phone: If you have an account, make sure to swap the phone into your account online here. 3. Then, if your new phone is an Android, dial the code ##72786# to program it, or ##873283# if it is an iPhone.What is Virgin Mobile account number?
The account number is a 9 digit code, not related with the phone number. It can only be provided by a Customer Service Representative.How do I activate a used Virgin Mobile phone?
How to Use an Old Phone With Virgin Mobile- Retrieve the ESN or MEID number of your phone; the number is found under the battery and is 18 characters long.
- Open a web browser and navigate to the Virgin Mobile Activation page.
- Select "I used to be a customer and I want to restart my Virgin Mobile service" and click "Next."
Are Virgin Mobile phones unlocked?
Virgin Mobile pay monthly customers phones are unlocked. Pay as you go customers aren't so lucky, though, with Virgin Mobile opting to lock certain models to its network. Is there a charge to unlock a phone? However, after you've owned the phone for 12 months, it's free.Is my phone Virgin Mobile compatible?
Only Virgin Mobile devices are compatible. Existing customers can access new Android phones through “My Account” or by selecting the link on the “Shop Phones” page.How do I activate my Virgin Mobile phone?
Activate the Device- Press and hold the Power key to turn the phone on.
- The Hands Free Activation process will begin automatically.
- Once the activation is complete, the phone will check for a PRL (Preferred Roaming List) update.
- The phone will update the Firmware.
- The phone will power off and back on automatically.
How do I talk to a live person at Virgin Mobile?
Customer Number 888-322-1122 - by the Numbers- Phone number to dial. 888-322-1122.
- Call-back available. YES.
- Call picked up by a real person. YES.
- Department you're calling. Customer Service.
- Call center hours. 4am-9pm PST.
- Best time to dial. 8:15am.
- Navigate phone maze to a human.
- Average wait.