The Company has a Customer Support facility (0800 Hrs to 2300 Hrs Monday to Sunday) for effective resolution for operational issues and all the grievances referred to it. The Customer Support is responsible for the resolution of queries of all customers.
.
Likewise, people ask, what is the helpline number of MobiKwik?
“ TicketID: 588 Email: by: Team MobiKwik.
Also, does MobiKwik require KYC? KYC update is mandatory for all the users: Fact As per the RBI guidelines, it is compulsory to link your Aadhar number to your wallet. We recommend to get your KYC done, however, not doing so will not impact the most of the services that you can avail on MobiKwik.
People also ask, how can I get refund from MobiKwik?
MobiKwik will not refund or reverse a payment erroneously made by YOU. All sales of prepaid recharge on the MobiKwik platform are final with no refund or exchange permitted.
How can I get MobiKwik KYC?
Follow the steps given below for e-KYC.
- Choose 'Through Aadhar Website' under Complete your KYC section.
- Fill in your Aadhar number and security code to generate an OTP.
- Fill in the OTP and download your E-Aadhar card.
- Verify your details through your registered phoned number and E-Aadhar.
How can I complain to MobiKwik?
Mobikwik Customer Care Complaint: Visit Mobikwik website and follow this link: mobikwik.com/help. Share complaints, queries by typing out a message and click on create a ticket. Mention email id and mobile number in the raised ticket.Is MobiKwik safe?
You will be pleased to know that MobiKwik has been certified as a top security wallet by international standards such as PCI DSS, ISO 27001 & follow RBI Regulations. We are sharing some top security tips which will ensure your MobiKwik wallet is the strongest vault in the world.How can I unblock my MobiKwik account?
Steps To Unblock Your Mobikwik Account:-- Login To Your Email Account And Compose a Mail.
- Address it to [email protected] or [email protected]
- Subject Line Should be “Request To Unblock Mobikwik Wallet“.
- Type In the Message if You Probably know the Reason for the same.
How can I pre close MobiKwik loan?
As per the terms and conditions, loan once booked, cannot be cancelled. However, you are entitled to foreclose the loan. In case of any more queries please reach out to [email protected], [email protected]mobikwik.com or call us at 020-39575152.What is support ticket in MobiKwik?
If you as a MobiKwik customer have faced irregular balance changes on your account please fill in a Support ticket. Our support team will address every complaint and get it resolved as soon as possible. Users who are facing any payment or recharge issue should kindly fill in a Support ticket and be patient.How can I change my MobiKwik mobile number?
Follow below steps:- Login to wallet and open menu options.
- You can see Primary mobile number which is currently registered.
- Next screen tap on three dot to open options and tap on edit primary number.
- Now enter your new number and submit.
- You will receive otp on your current mobile number.
How can I get loan from MobiKwik?
- DOWNLOAD & APPLY. Download MobiKwik app and apply for loan through the app.
- Instant Approval. Fill in your details and get instant approval on the loan amount.
- Boost your finances. The amount will be credited to your wallet in less than 5 minutes.
What is security PIN in MobiKwik?
Introducing a new and more secure MobiKwik Wallet ! To begin with, we've released an experimental Transaction lock feature which allows you to set up a 6 digit PIN which you'll need to enter before your wallet money can be used in the MobiKwik Android app.Can we transfer money from Mobikwik to PayTm?
Yes! There is one method to transfer Mobikwik wallet balance to PayTm wallet. That is, firstly you have to transfer Mobikwik wallet money to your bank account and then add that amount to your PayTm account through your bank account.How can I transfer money from MobiKwik to bank without charges?
Step – 3- Now go to Zeta Account.
- Load Money ( Amount you wish to transfer from mobikwik wallet )
- Add money through your mobikwik Super VISA Card.
- After adding money, Click Pay/Send > Enter bank details.
- Your money will be transferred in the bank instantly ( without any charges )
Can Mobikwik SuperCash be transferred to bank?
Sorry! You cannot transfer SuperCash to another wallet or to a bank account. You can use it everywhere on MobiKwik for all transactions.How can I check my Mobikwik wallet balance?
In order to check your Mobikwik Balance, just send an SMS RC to our long code number 9711981981. In reply, we will send you your mobikwik balance. Note : You also get your updated mobikwik balance, when you recharge using SMS.How can I check my Mobikwik transaction history?
You may view the transaction history associated with Your MobiKwik Wallet at mobikwik.com/history.Where we can use MobiKwik SuperCash?
If you have mobikwik super-cash, then you can redeem it any one of the following way.- 10% of super-cash can be used while booking bus tickets in mobikwik.
- 5% of supercash can be used while doing any recharge or Bill payment in Mobikwik, but the minimum recharge amount should be 100.
How do I complete KYC?
How to complete KYC process through the Paytm app- Log in to the Paytm App.
- Tap on 'Nearby' option.
- Tap on 'Upgrade Account' to proceed.
- Select the desired location from the list areas and visit the place to complete your KYC.
- Users will have to carry their Aadhar card and Pan card as an ID Proof.
How do I complete KYC online?
Below are the steps involved in the e-KYC process:- Fill the details on karvyonline.com.
- Submit scanned images of the documents.
- Complete IPV (In Person Verification) process over video call.
- Digitally Sign the document.
- Account activation.
How can I update my MobiKwik KYC online?
Steps to upgrade Mobikwik KYC- Open mobile app.
- Navigate to wallet option bottom right corner,
- Click on Upgrade Now.
