Does Sprint cover water damage for iPhone?

Re: dropped my phone in the water Total Equipment Protection (TEP) covers water damage for equipment, as well as loss, theft and physical damage. To file a claim for a replacement visit sprint.

.

In this regard, can Sprint fix a water damaged phone?

If you do not have TEP the store will charge you $35.00 for diagnostics, repairs and/or replacement. If your phone is water damaged or damaged beyond repairs however they will not replace the device or fix it though. A cracked screen makes the phone damaged beyond repair so they cannot fix that.

Likewise, can you add insurance Sprint phone anytime? If eligible, you have options: see an in-store Retail Consultant, log-in to My Sprint and do it yourself, or call 1-800-584-3666 and have an Asurion representative assist you. After 30 days, Sprint Complete can be added with a paid in-store repair at any Sprint repair location.

Additionally, what does the Sprint phone insurance cover?

Sprint insurance covers cracked screens (for most models), device repairs, and device replacement in the case of loss, theft or complete breakage.

What is Sprint damaged device fee?

Certain types of repairs may require a non-refundable Service Fee for Sprint Complete customers, depending upon your plan and your device tier. Service Fees range from $25 to $140 per approved repair, depending upon the type of device and nature of the damage and frequency of repair.

Related Question Answers

What is $15 Sprint complete smartphone?

Sprint Complete is our exclusive program designed to optimize your connected life. Available for select smartphones, tablets and smartwatches, Sprint Complete delivers convenient and discounted repair options, next day replacement for lost, stolen or unrepairable phones, and end-to-end, on-demand personalized support.

Does insurance on iPhone cover water damage?

Regular AppleCare does not cover accidental damage such as water damage. Apple has recently introduced AppleCare+ for the iPhone, which covers up to two incidents of accidental damage, with a $49 service fee. Apple Care+ covers water damage with a $50 deductible.

Can you upgrade a damaged phone Sprint?

Re: Upgrading broke phone If you are eligible: A Sprint Owned Retail Store will be able to upgrade your phone with the Upgrade Now fee and Buyback of your current device. To locate a Sprint owned store, go to and make sure to go to a Sprint owned store.

What happens when you report a phone stolen Sprint?

Re: Report that your device is lost or stolen If your device is lost or stolen, contact us immediately at 1-888-211-4727 to suspend your service. If you have Total Equipment Protection or if you are part of the Equipment Replacement Program, file a claim and check its status online at sprint.

Can you trade in a cracked phone to Sprint?

Phone Trade-in: Phone must be unlocked, deactivated & all personal data deleted before trade-in and in good working and undamaged order; device powers on and there are no broken, missing or cracked pieces. Device will not be returned. Current customers must own trade in device.

Can Sprint find my lost phone?

Find a lost or stolen phone. Sprint Family Locator can show you the location of a lost or stolen phone. Here's what to know: IF YOU SUSPECT YOUR PHONE WAS STOLEN AND YOU LOCATE IT WITH THIS OR ANY SERVICE, REPORT THE INCIDENT TO THE POLICE IMMEDIATELY.

How long does it take to fix a cracked screen?

Plus, if you can get into an Apple store, you may be able to convince the Genius Bar to fix your phone for free (even if there's more than one hairline crack). Assuming you can make a timely Genius Bar appointment, it takes Apple about an one hour to replace your screen.

How does Sprint insurance work?

The basic insurance policies apply as well. If you damage your phone, Sprint will repair or replace the phone. There is a deductible of $50 or $100, depending on the cost of the phone covered. The Sprint Total Equipment Protection Plan can help people who have a knack for damaging or misplacing phones.

How do I get a replacement phone from Sprint?

File an Equipment Replacement Program insurance claim

1. If your device is lost or stolen, contact us immediately at 1-888-211-4727 to suspend your service.
2. Be sure to file your claim within 60 days of the loss.
3. Phones: To file your claim or check your claim status online, go to or call Asurion Customer Care at 1-800-584-3666.

Will Sprint replace my phone?

Sprint's next-day insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases.

How much does sprint complete cost?

The monthly cost of Sprint Complete is from $9 to $17, and it covers iPhones, Android phones, tablets and smartwatches. For comparison, AppleCare for the iPhone XS and iPhone XS Max starts at $10 a month and goes up to $15 a month if you add theft and loss protection, which is included with Sprint Complete.

Does Sprint fix cracked screens?

Re: Fixing a cracked screen Cracked screens caused by physical damage are NOT repaired in store, If they have TEP they can file a claim with Asurion and pay the $100 deductable. Sprint WILL NOT replace a phone with a cracked screen, and the customer does not have TEP for $35.

Does insurance cover a lost phone?

Cell Phone Insurance Likewise, if you suffer the misfortune of losing your phone or, worse still, have it stolen, you'll be on your own. Additional insurance will usually cover: Accidental damage including a cracked screen and water damage. Mechanical and electronic failures, if your manufacturer's warranty has expired.

Is mobile insurance worth?

Cell phone insurance can be worth it if you're prone to damaging or losing your phone. We've done the calculations and find in the long term, cell phone insurance could cost more than repairing your phone without it.

How long does it take sprint to fix a cracked screen?

Repairs typically take 5 business days. If your device is not protected, you can chat with Sprint Customer Care to learn more about your options. Check to see if you're eligible for an upgrade.

Does phone insurance cover cracked screens?

Phone insurance policies cover accidental damage to smartphones and many typically include cracked screens. You may have bought insurance from your network carrier with your phone, or you have coverage from a specialist such as Protect Your Bubble.

How much does it cost to replace screen?

A pre-assembled screen replacement should cost about $5.50 in labor per screen. If the frame is all right and you just need new screening put in, cutting and installing should cost about $12.50 in labor. Having to build and install a whole new screen brings the labor cost to around $23.50 per screen.

How do I get insurance on my Sprint phone?

If you want to enroll in Total Equipment Protection through Sprint, ask your Sprint sales representative or call Asurion Customer Care at 1-800-584-3666 within 30 days of the new activation or purchase of a new phone.

What happens if I lose my leased Sprint phone?

So, as long as Sprint gets what they leased you, you'll be fine. If you take Sprint's insurance you still have to pay their deductible if you need a replacement. You will still be charged each month your lease payment whether or not the phone is actually in your posession.